Mental health and wellbeing
Everyone struggles sometimes, and help is out there. This page tells you where to get urgent help and how to refer yourself for talking therapy. It also lists helplines you can call.
If you need urgent help now
Immediate action required: If it's a life-threatening emergency, call 999
A mental health emergency is as serious as a physical one.
If you need urgent help but it is not life-threatening, you can:
- call 111 and choose the mental health option, free and open 24 hours a day
- call Samaritans (opens in a new tab) on 116 123, free, any time, day or night
- text SHOUT to 85258 for free, confidential support by text from Shout (opens in a new tab), any time
- call CALM (opens in a new tab) on 0800 58 58 58, 5pm to midnight every day
- call Papyrus HOPELINE247 (opens in a new tab) on 0800 068 4141, or text 88247, any time, if you are under 35
If you need help today, call us on 01708 552 072 when we are open. When we are closed, call 111 or go to 111.nhs.uk (opens in a new tab).
Find out where to get urgent help for mental health (NHS website) (opens in a new tab)
Children and young people
- Call 111 and choose the mental health option. Ask for the crisis team for children and young people (CAMHS).
- Under 19? Call Childline (opens in a new tab) on 0800 1111, free, any time.
- Parents and carers can call the YoungMinds Parents Helpline (opens in a new tab) on 0808 802 5544, Monday to Friday, from 9:30am.
Talk to us
You can ask us for an appointment about how you are feeling, just like any other health problem. Tell us if you would rather see a particular doctor. We can talk through what might help, such as talking therapy, medicines or local support.
Find out how to ask for an appointment
Refer yourself for talking therapy
Havering Talking Therapies is a free NHS service. It helps with anxiety, depression, stress, sleep problems and worry about your health. You do not need to see a doctor first.
It is for people aged 18 or over who are registered with a GP in Havering. Refer yourself online, or call 0300 300 1554 and choose option 2, Monday to Friday, 9am to 5pm.
- Refer yourself to Havering Talking Therapies (opens in a new tab)
- Find out about Havering Talking Therapies (opens in a new tab)
- Find out about NHS talking therapies (NHS website) (opens in a new tab)
Helplines
There is always someone to listen. These helplines are free unless it says otherwise.
Mind
Information and support for anyone with a mental health problem. Call the Mind Support Line on 0300 102 1234, Monday to Friday, 9am to 6pm. It is not a crisis line.
Find out about Mind's helplines (opens in a new tab)
Shout
Free, confidential support by text, any time. Text SHOUT to 85258.
Find out about Shout (opens in a new tab)
Samaritans
Someone to talk to, any time, day or night. Call 116 123.
Find out about Samaritans (opens in a new tab)
YoungMinds
Help for parents and carers worried about a child or young person aged 25 or under. Call the Parents Helpline on 0808 802 5544, Monday to Friday, from 9:30am, or use their webchat.
Find out about YoungMinds (opens in a new tab)
CALM
Support for anyone who is struggling or having thoughts of suicide. Call 0800 58 58 58 or use their webchat, 5pm to midnight every day.
Find out about CALM (opens in a new tab)
Papyrus
Support for people under 35 who are having thoughts of suicide, and for anyone worried about a young person. Call HOPELINE247 on 0800 068 4141, or text 88247, any time.
Find out about Papyrus (opens in a new tab)
Look after your mental wellbeing
- Get your free Mind Plan (Every Mind Matters) (opens in a new tab)
- Find advice on feelings, symptoms and conditions (NHS website) (opens in a new tab)
- Find out how to access mental health services (NHS website) (opens in a new tab)
- Find local support for healthy living and wellbeing
If you care for someone with a mental health problem
Looking after someone can affect your own health too. Tell us if you are a carer, and find out what support there is.