Contact us

Open now

Phone

Call us on 01708 552 072.

Our phone lines are open Monday to Friday, 8am to 6:30pm.

Address

Harlow Road Surgery
1 Harlow Road
Rainham
RM13 7UP

Get directions to the surgery (Google Maps) (opens in a new tab)

Opening hours

The table shows when you can come in, phone us, or send a request online.

Day	Come to the surgery	Phone us	Send a request online
DayMonday	Come to the surgery8am to 6:30pm	Phone us8am to 6:30pm	Send a request onlineAny time
DayTuesday	Come to the surgery8am to 6:30pm	Phone us8am to 6:30pm	Send a request onlineAny time
DayWednesday	Come to the surgery8am to 6:30pm	Phone us8am to 6:30pm	Send a request onlineAny time
DayThursday	Come to the surgery8am to 6:30pm	Phone us8am to 6:30pm	Send a request onlineAny time
DayFriday	Come to the surgery8am to 6:30pm	Phone us8am to 6:30pm	Send a request onlineAny time
DaySaturday	Come to the surgeryClosed	Phone usClosed	Send a request onlineAny time
DaySunday	Come to the surgeryClosed	Phone usClosed	Send a request onlineAny time
DayBank holidays	Come to the surgeryClosed	Phone usClosed	Send a request onlineAny time

You can send a request online at any time, day or night. We reply within 2 working days. It is not for urgent problems: if you need help today, call us when we are open, or 111 when we are closed.

We are closed on bank holidays.

We close from 1:30pm to 6:30pm on the second Tuesday of each month for staff training, except in August and December. If you need help while we are closed, call 111.

Getting here and parking

By bus

The nearest bus stops are Fyfield Road and Nelson Road, on route 103. You can also take the SL12 to Ford Lane, then walk for about 7 minutes.

By car and parking

The surgery has two on-site parking spaces. There is on-street parking in the surrounding side roads, subject to availability and local restrictions. Please allow time to find parking before your appointment.

Getting into the building

Our building has:

• a step-free entrance
• an accessible toilet
• a hearing loop

There is no lift. All patient rooms are on the ground floor.

If you need help getting in, call us and we will help. Tell us if you need information in large print, easy read, braille or audio.

Tell us when you book if you need an interpreter or other support.

• Read our accessibility statement
• Find out about this website in other languages

What you can do online

• Request an appointment online
• Order a repeat prescription
• Ask for a sick (fit) note
• Get your test results
• Join the surgery

To change your contact details, come to reception. Find out how to change your contact details

Our online request form is not for urgent problems. If you need help today, call us on 01708 552 072 when we are open.

Email

We do not take health questions, requests or complaints by email. Use our online request form, call us, or come in.

To make a complaint, write to the Practice Manager or ask at reception for a form. Find out how to make a complaint

Complaints and feedback

We want to know if something has gone wrong, or gone well.

Find out how to complain or give feedback

NHS England

You can also contact NHS England:

• NHS England, PO Box 16738, Redditch, B97 9PT
• Phone: 0300 311 22 33
• Email: england.contactus@nhs.net

NHS North East London Integrated Care Board plans and pays for our NHS services. You can contact them at:

• NHS North East London Integrated Care Board, 9th Floor, 20 Churchill Place, London E14 5HJ
• Email: nelondonicb.complaints@nhs.net
• Website: northeastlondon.icb.nhs.uk/contact-us (opens in a new tab)

About our surgery

We are part of South Havering Primary Care Network, a group of local GP surgeries that work together.

Our practice code is F82619 (NHS Organisation Data Service code).