Clinics and services

This page lists the clinics and services we run at the surgery. It says who does each one and how to book.

How to book

For most of these services, call us on 01708 552 072 or send a request online (opens in a new tab). You can also ask at the front desk. Some services need a doctor or nurse to ask for them first, and we say where this applies.

Our online request form is not for urgent problems. If you need help today, call us on 01708 552 072 when we are open.

Find out how to ask for an appointment

Our clinics and services

Ask at reception for clinic days.

Blood tests

A blood test checks your general health, or a condition you already have. We take the sample at the surgery when a doctor, nurse or other healthcare professional has asked for the test.

Ask at reception for clinic days. Call us to book.

Find out how to get your test results

Blood pressure checks

Our practice nurse or healthcare assistant can check your blood pressure. If it is high, you will need an appointment with a doctor. Many pharmacies also offer a free check if you are aged 40 or over.

You can also send us readings you take at home.

Dressings, wound care and removing stitches

Wound dressings and stitch removal are done by the Havering wound care clinic, not at our surgery. The clinic runs at Rosewood Medical Centre and Petersfield Medical Centre.

Book an appointment at the Havering wound care clinic (opens in a new tab)

Ear care

For a blocked ear, try ear drops from a pharmacy first. Earwax usually falls out on its own after about a week. If it does not, our practice nurse or healthcare assistant can check your ears and may offer treatment.

Do not put cotton buds or fingers in your ear. This pushes the wax further in.

Find out about earwax build-up (NHS website) (opens in a new tab)

Cervical screening (smear test)

Cervical screening checks for the virus that causes most cervical cancer. It is free, takes about 5 minutes, and is for anyone aged 25 to 64 with a cervix. The NHS sends you an invitation when you are due.

Our practice nurse (female) does the test. Book on a day when you are not bleeding. Ask for a longer appointment. Ask at reception for clinic days.

Find out about cervical screening (NHS website) (opens in a new tab)

Contraception advice

See a doctor to start a new method of contraception. After the first 3 months, our practice nurse can give repeat prescriptions and contraceptive injections. For a coil or implant, book with the practice nurse, or go to a sexual health clinic.

Contraception is free and confidential, including if you are under 16.

Maternity booking

If you are pregnant, tell us as soon as you can. We can book you in for maternity care.

Find out what to do when you find out you are pregnant (NHS website) (opens in a new tab)

Long-term condition reviews

If you have diabetes, heart disease, high blood pressure, asthma or COPD (a lung condition), we check on you regularly. Our practice nurse, healthcare assistant or a doctor does the review. It may include blood tests, your blood pressure and weight, and a chat about your medicines.

We will invite you when your review is due. If you are worried before then, do not wait. Ask for an appointment.

Childhood and adult vaccinations

Our practice nurse gives vaccines. These include the flu, pneumococcal, shingles and RSV vaccines, tetanus, and the childhood vaccines. We invite you when you are due one.

Find out about vaccinations and how to book

Travel vaccinations

See our practice nurse at least 6 weeks before you travel. Some travel vaccines are free on the NHS and some you pay for. Ask at reception for clinic days.

Find out about travel vaccinations

Vitamin B12 injections

If a doctor has prescribed vitamin B12 injections, our practice nurse or healthcare assistant gives them. Call us to book each one when it is due.

Find out about vitamin B12 deficiency (NHS website) (opens in a new tab)

Medication reviews

We check your regular medicines from time to time to make sure they are still right for you. Our clinical pharmacist or a doctor does this. Have any blood tests you are due first, and bring all your medicines with you.

Find out about prescriptions and medication reviews

NHS Health Check

An NHS Health Check is a free check-up for people aged 40 to 74. It is for people who do not already have a condition such as heart disease or diabetes. You are invited once every 5 years.

The check looks at your blood pressure, cholesterol, weight and lifestyle to spot problems early. Our practice nurse or healthcare assistant does it. If you think you are due one and have not heard from us, ask us.

Find out about the NHS Health Check (NHS website) (opens in a new tab)

Memory (dementia) checks

If you are worried about your memory, or someone else's, book an appointment with a doctor. They can do a simple memory test and refer you for more checks if needed.

Find out about dementia (NHS website) (opens in a new tab)

Diet, weight and lifestyle advice

Our healthcare assistant or practice nurse can help you with healthy eating, your weight and being more active. Ask for an appointment.

Find free NHS tools and local support for healthy living

Stop smoking advice

Our practice nurse or a doctor can advise you on stopping smoking. Free support and nicotine replacement are also available from pharmacies in Havering.

Find help to stop smoking

Warfarin monitoring

If you take warfarin, you need regular blood tests to check your dose. We refer you to the monitoring service for these. Ask a doctor about this.

Find out about warfarin (NHS website) (opens in a new tab)

Physiotherapy

A physiotherapist works at the surgery on Fridays. Book through reception. You cannot refer yourself.

Podiatry (foot care)

See a GP first. If you need podiatry, the GP refers you through the single point of access.

Social prescribing

A social prescribing link worker can help with things that affect your health, such as loneliness, money worries or housing. Ask at reception. We will email the South Havering Primary Care Network link worker for you.

Services we do not provide

  • Dental problems: our doctors do not treat teeth or gums. See a dentist, or call 111 if you need one urgently.
  • Passport forms: we do not sign them.
  • Housing letters: we do not normally write letters to support housing applications.
  • Extra letters for benefit claims: the Department for Work and Pensions asks us for medical information directly. We cannot write extra letters for PIP or ESA claims.

Private forms, medicals and reports are not NHS services. Fees vary. Ask at reception and we will tell you the cost before any work starts.

If you need help today

Immediate action required: If it's a life-threatening emergency, call 999

If you need help today, call us on 01708 552 072 when we are open. When we are closed, call 111 or go to 111.nhs.uk (opens in a new tab).