Accessing someone else's information

If you look after someone, you may be able to act for them. This is called proxy access.

What proxy access is at our surgery

We give proxy access in a small number of cases. A proxy can order repeat prescriptions only. Ask at reception.

How to ask us

Come to the front desk and ask about proxy access. Both of you must be patients at our surgery.

Getting information by phone or at the desk

We only give a patient's information to the patient. This includes test results.

Find out how to get test results

Using the NHS App for someone else

The NHS App has a feature called family and carer access.

More help